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Job highlights
Identified by Google from the original job post
Qualifications
- Excellent customer service orientation
- Effective problem solving and communication with customers and team members
- Ability to execute multiple tasks with superior organizational skills and detail orientation
- Read, interpret and follow documents such as safety rules, operation and maintenance instructions, plan-o-grams and procedure manuals
- Passionate and well-versed in the variety of outdoors hobbies, interests and skill sets such as fishing, hunting, competitive shooting, and camping
- Must meet federal and state requirements for selling and procession firearms transactions
- (Fishing and Hunting Sales Team Member Only)
- Must meet requirements to qualify to obtain/maintain FOID card (Illinois only)
- (Fishing and Hunting Sales Team Member Only)
- Strong situational awareness and observation skills
- Ability to work flexible schedules such as nights, weekends, and holidays based on business needs
- Acceptable level of hearing and vision to perform job duties
- Adhere to company work hours, policies, procedures and rules governing professional staff behavior
- Frequently required to walk, reach, and talk
- Occasionally required to sit, climb, balance, stoop, kneel, crouch, push and pull
- Constantly stand, handle, use fingers to grasp and use repetitive motions (hands, wrist and fingers)
- Specific vision abilities required by this role include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus
Responsibilities
- He/she is responsible for ensuring a fast, friendly customer service, to be able to navigate the abundance of choices Academy has to offer, in addition to impacting customer satisfaction, store profitability, and Academy’s Mission
- Sales Team Member Apparel
- Sales Team Member Fishing and Hunting
- Sales Team Member Footwear
- Sales Team Member Sports
- Inventory Control Team Member
- In-direct support of people and processes to drive operational excellence and expected sales targets
- Proficiently use basic mathematical computations and apply common sense understanding to carry out instructions in written, oral or diagram form
- Operate and coach others on the use of POS equipment, symbol and telephone (Cashier Only)
- Writes routine reports and correspondence (Cashier Only)
- Working knowledge of inventory software and order processing systems
- Proficiently use equipment such as basic hand tools, receiving and cleaning equipment
- Provide prompt, friendly customer service to all team members and customers
- Emergency response procedures
- Please see job description for more details
- Constantly lift up to 10 pounds and occasionally lift up to 60 pounds
Job description
Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.
At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Our Store Team Members are an essential part of customer service in any Academy store. He/she is responsible for ensuring a fast, friendly customer service.